Policies and Pricing

Please contact one of our experienced Account Executives to place your order or to book your future event. They will be delighted to help you meet all of your catering needs.

Call us at 703-892-1400 or email us: info@sinplicitycatering.com.

Ordering: We accept orders up until 4:00 PM the prior business day. Orders are taken on a “first come, first serve” basis. All orders require a $100.00 minimum.

Service Personnel: Sinplicity can arrange for staffing for your events. Please contact your sales manager for pricing and details.

Cancellation or Reductions: Cancellations or reductions in numbers require a 24-hour notice. Orders cancelled less than 24 hours prior to the event will result in a 100% charge to the client. Custom menus, reception items or events for 100 guests or more may require 48-hours’ notice for reductions or cancellations.

Pricing: Due to the volatile nature of food and fuel prices, menu pricing is subject to change without notice.

Billing: We accept Visa, Mastercard and American Express. Corporate accounts are available by completing an account application and providing a credit card number. Payments may be processed prior to delivery at our discretion. There is now a 2% processing fee for all credit card transactions. To avoid this charge, contact us about setting up a corporate account.

Corporate accounts are available by completing an application & providing a credit card number. Credit terms for our corporate clients are net 21 days & require a credit card number on file. Interest will be charged on all outstanding invoices beyond 30 days.

Deliveries:

A 30-minute delivery window is required for all orders. If no one is available to receive the delivery, the driver will leave and come back after they finish the other deliveries on their route.

Online orders may be delivered up to 30 minutes prior to the selected delivery time. We cannot make deliveries between 9:00-10:00 AM.

Our focus is corporate catering. Deliveries will not be made to houses or private residences unless prior arrangements are made. 

Delivery Fees for Northern Virginia and DC
8 to 30 guests: Cold Menu $25.00 / Hot Food Menus $35.00
31 to 70 guests: Cold Menu $35.00 / Hot Food Menus $45.00
71 guests or more: Fee based on complexity of order

After Hours Deliveries
Due to traffic and overtime costs, delivery fees double after 5:00 PM.

Need an order after 6:00 PM? Give us a call or drop us a line. We’ll see what we can do.

Disposables
Paper or Plasticware $1.75/person
Includes plates, cups, napkins, and silver-looking cutlery
(Biodegradable plates and cutlery available upon request)

Upgrade to hard china-looking plates $0.50 additional/person

Paper Tablecloth: (Large enough to cover a 6-foot table) $4.00
Specify Purple or White

Upgraded Presentation $35.00 per 50 guests
Enhance your buffet presentation with ceramic platters (Requires round-trip delivery charges.)

Refunds: Refunds may be given on a case by case basis. If you are not satisfied with a product or the service you received or you did not receive part of your catering order, please call the office and we will be more than willing to speak with you about how we can resolve the problem. Our goal is 100% client satisfaction.

Equipment:

Coffee pots and creamers are loaned at no charge and will be picked up either the same day or the following business day. Customers will be charged reasonable replacement costs for any lost or broken equipment.

Allergies and Dietary Restrictions:

It is important to inform us of any dietary restrictions or allergies so we can do our best to ensure the safety of your guests. However, we are not a gluten, nut or dairy-free catering company and cannot ensure that cross contamination will never occur. We make every effort to honor the menu descriptions.

Consuming raw or under cooked meats, poultry, seafood, shellfish, eggs or unpasteurized milk may increase your risk of food borne illness.

Refunds:

Refunds may be given on a case by case basis. If you are not satisfied with a product or the service you received or you did not receive part of your catering order, please call the office and we will be more than willing to speak with you about how we can resolve the problem. Our goal is 100% client satisfaction.

Privacy  Policy: The following information will be collected upon placing an order for order confirmation, delivery, and contact purposes only. We value your trust and will never sell or share your contact information.

• First and last name
• Point of Contact name, if applicable
• Company
• Company address and/or delivery address
• Phone number(s)
• Alternate Point of contact, if applicable
• Email address
• Payment information